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The World Public Sector Report 2008, People Matter, Civic Engagement in Public Governance presents a picture of the evolution of current governance challenges, especially from the point of view of the countries themselves in their respective efforts to broaden and deepen socio-economic development. The Report also makes the case for greater civic engagement in public governance. It probes several emerging practices of civic engagement and, by analyzing the contexts and operational issues of these initiatives, highlights the kinds of interventions that can bolster the success of these practices. These interventions are institutional and methodological in character and, for the most part, entail capacity–building. The practices themselves also demonstrate that they also involve continuing challenges that the Report presents and probes.