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World e-Parliament Report 2022

The 2020 World e-Parliament Report captured a picture of parliaments going through a phase of enforced innovation and learning to rapidly embed new ways of working supported by information and communications technologies (ICT). The research behind this 2022 report set out to understand if – and, if so, how – parliaments have been changed by the Covid-19 pandemic, and to identify ways in which they are continuing to modernize and build resilience. It highlights the strategic gains already realized and reinforces the earlier finding that the pandemic was a catalyst for new and transformational digital practices. As parliaments return to more familiar, less crisis-driven ways of operating, many remain changed by their experiences. On a more negative note, the pandemic has also exposed the challenges faced by parliaments that lack the resources to deploy new methods of working or to invest in complex digital platforms and services.

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